FAQs

Frequently Asked Questions

>Are any of your 14k Gold items gold plated? No, we do not have ANY items that are Gold Plated.

> Do you accept returns? We accept and allow FREE returns for new and unused jewelry items. No questions asked. 1. Just notify us. 2. we will send you a return label. 3.  Send your new and unused item(s) back within 14 days after you receive your package.  4. We will refund you AFTER we receive and inspect the item. 

> My item came to me damaged?! Although this is rare it is not impossible. Once the package leaves our hands it is at the mercy of USPS. We inspect each item before we package it, and make sure to pack our items as securely as possible. In the case that you receive a damaged item, let us know and we will send you a return label and you can send the damaged item back to us.

>What if I send Oro Central, inc. a return and it gets damaged in transit? If the item you are returning is damaged at all we will only offer a partial refund not a full refund. Make sure that you package the item securely so that the item does not get damaged in transit, boxes are more secure than padded envelopes, if you choose to return an item in a padded envelope you are taking the risk of the item getting damaged. 

>How do I know my Bangle size? We actually have a tutorial on how to find out your bangle size. {Click here}

>Are the items pictured actual size? No, our pictures do not represent the actual size of the items. However, we have detailed dimensions listed in the “Product description”. Our pictures are resized in order to best show the details and designs of the pieces. In the image below it shows coins and their respective measurements in order to assist you with a better idea as to the size of our pieces. 

 >What is the conversion rate between millimeters(mm.) to inches(in.)? The chart below shows the conversion all the way up till 100mm.